Category Archives: Operations

A few words about ScaleConf

Early this year, two of Yola’s operations engineers in Cape Town, Duncan and Jonathan, organized ScaleConf, a tech conference dealing with scalability issues and the problems faced by those building and running services on the internet today. They felt that … Continue reading

Posted in News, Operations | Leave a comment

An apology, an explanation and a commitment

In the last 30 days Yola has had far too many incidents of downtime. The engineers at Yola who create the systems and take responsibility for them being up and available find this unacceptable. Let me highlight the area where … Continue reading

Posted in Operations | 12 Comments

Recent Yola outage: Here’s what happened

Yesterday was a very difficult day for Yola and our customers. Yola’s servers were attacked unexpectedly and maliciously by as yet unknown individuals and/or groups, bringing down all of our hosted websites as well as our service provider’s entire datacenter. … Continue reading

Posted in Operations | 56 Comments

New Features Live

We’re back up and have a very full and exciting release for you: Blogging, domain registration and shopping cart widgets!  Check out the details below: 1.) Blogging The new blogging feature allows you to post online journal entries, text, images … Continue reading

Posted in Operations, Releases | Tagged , , , , | 53 Comments

We're adding new features to SynthaSite

We’re releasing a bunch of new features today and the update is taking a bit longer than we expected.  We’ve had so many new users join us over the past couple of months that its taking a while to update … Continue reading

Posted in Operations, Releases | Tagged , | 38 Comments

Service Restored

Service has now been restored to the hosting environment and all published sites should now respond as usual. An unusual combination of events caused a temporary networking hiccup to become a bigger problem that affected our hosting environment.  We’ve identified … Continue reading

Posted in Operations | 8 Comments

Service Interruption

We are currently experiencing technical difficulties. Users may get an error when trying to access published sites. We are investigating the problem and hope to have the service restored as quickly as possible. We apologize for this service interruption and … Continue reading

Posted in Operations | 1 Comment

Update on last night's downtime

At around 21h00 PST on Wednesday night 30 July, our Site Builder service became unavailable to users. This was due to a hard disk failure on a critical server. There was a backup drive waiting to take over, but for … Continue reading

Posted in Operations | 4 Comments

Improvements to SynthaSite and some downtime

We’re making some exciting changes to our user interface and need to take down the site builder this Thursday (July 10, 2008) between 1am and 4am PST.  During this time, you will not be able to make changes or updates … Continue reading

Posted in Operations, Releases | 10 Comments

Planned maintenance

SynthaSite is upgrading a server component on Friday (20 June 2008) morning and need to take the SynthaSite Site Builder offline between 1am and 2am PST.  During this time, you will not be able to log in and make changes … Continue reading

Posted in Operations | 6 Comments